Senior Carrier Financial Support Representative

C.H. Robinson is hiring a **Senior Carrier Financial Support Representative**.
In this role, you will provide the highest level of service while supporting complex and escalated carrier financial transactions.
You will support activities related to carrier payment method updates, third-party collections, internal audit requirements, and escalated financial issues within the team.
You will support the internal C.H. Robinson network through effective problem solving, risk awareness, and timely resolution of issues.
Work Model: Hybrid
Schedule: 3 days working from home, 2 days in the office (Wednesdays and Thursdays)
**DUTIES AND RESPONSIBILITIES**
The duties and responsibilities of this position consists of, but are not limited to, the following:
- Resolve complex and escalated carrier financial issues across multiple intake channels including ticketing systems, inbox workflows, document queues, and phone calls
- Handle disputes, escalated calls, an...