Senior Claims Representative at Portage Mutual

Elevate your expertise in claims management as a Senior Accident Benefits Claims Representative III with Portage Mutual Insurance. This on-site role emphasizes investigation, negotiation, and resolution of automobile accident claims.
As a vital member of Portage Mutual, you will utilize 5-7 years of claims experience to manage complex injury cases for policyholders. This role demands strong critical thinking, effective communication with stakeholders, and a proficient understanding of claims systems like Guidewire. Leadership and mentorship of junior team members enhance the collaborative work environment and ensure adherence to corporate service standards.
Key Responsibilities:
• Assess new claims and develop investigation plans
• Communicate claims processes clearly with policyholders
• Secure necessary medical documentation and authorizations
• Negotiate settlements based on thorough investigations
• Mentor junior staff in claims handling processes
Requiremen...