Senior Clerk

 As a Senior Receptionist in the Business Centre, your role goes beyond welcoming people: You'll be the first point of contact for clients, guests and colleagues by embodying the Bank's professional and welcoming image.

You'll play a key role in supporting the Commercial, Private Banking 1859, NBF, NBDB and National Bank Trust sectors by maintaining a proactive, diligent and committed presence. With your sense of service, efficiency and attention to detail, you'll contribute directly to achieving our teams' business objectives.

Your daily engagement will foster a welcoming, fluid, and high-performing environment where every interaction is an opportunity to showcase excellent customer service.

Your role:

• Warmly greet clients, guests, and colleagues, acting as a resource person for them and internal teams.
• Answer phone calls and emails from various sectors, ensuring thorough follow-up.
• Manage the...