Senior Clerk

A career as an operational processing clerk in NBIN Account Opening (CPMC) at National Bank means acting as an expert in handling our clients' requests. It is through your mastery of our processes and tools, your curiosity, your diligence, and your efficiency in processing these daily operational activities that you have a positive impact on the client, the Bank, and your team!

Your job :

• Ensure diligent handling of various requests from our clients and partners
• Analyse and interpret data to accurately carry out administrative requests
• Achieve productivity and quality objectives and master end-to-end processes
• Carry out the activities assigned to you and proactively support your colleagues
• Ensure alignment with organizational and team priorities, both in terms of work organization and our behavioral values
• Identify ways to improve performance and the experience of our clients and employees