Senior Client Service Analyst
IQVIAJob Description
Job overview:
Responsible for quality and service to client, assisting client obtains maximum value from IQVIA information products and services.
General functions
Own the end-to-end quality and timely delivery of client reports, performing rigorous pre-release quality control checks, investigating data variances, and proactively communicating insights, issues, and resolutions to clients.
Control the data and report generation process, provide assistance to internal and external data stakeholders
Performs data governance
Analyzes complex queries raised by clients using in-depth understanding of the client and IQVIA syndicated offerings (data), ensuring a comprehensive and timely responses
Provides additional interpretation of the data to enable business insights and customized solutions to address business questions
Independently support meetings and discussions (both inter...
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