Senior Cloud Service Operations Engineer

The Opportunity

On behalf of Huawei, we are hiring for Senior Cloud Service Operations Engineer who will spearhead the operational excellence of our hybrid cloud ecosystem. You will lead a high-performing team of Technical Account Managers (TAM) and Site Reliability Engineers (SRE), ensuring that our Public Cloud and Huawei Cloud Stack (HCS) private environments are resilient, secure, and high-performing.

Core Responsibilities

• Team Leadership: Manage and mentor local service O&M team (e.g. technical account managers), fostering a culture of Issue-to-Resolution efficiency and continuous technical growth.
• Public Cloud/Private Service Excellence: Oversee the customer service for Public/Private Cloud customers, lead the maintenance and lifecycle management of Huawei Cloud Stack (HCS), specifically manage ownership of the HCS Patching and Upgrade Process to eliminate vulnerabilit...