senior collection officer

Reporting to:
Head of Collections

Location:
Ongata Rongai, TRM and Utawala, Ngong

Role Overview

Baron Capital is seeking a
seasoned, field-tested Senior Collections Officer
with the grit, judgment, and results mindset. This role is for a professional who understands that collections is
not theory
— it is
presence, persuasion, pressure management, and decisive action
.

The successful candidates will be confident in the field, capable of repossession and enforcement, skilled in negotiation, and unafraid of difficult client engagements. This is a
hands-on senior role
for a collector who delivers results and leads by example.

What This Role Demands

• Deep understanding of
  field collections and borrower behavior
• Ability to
  engage, negotiate, and confront defaulters professionally
• Strong instinct for
  collector craft
  — knowing when to reason, restructure, escalate, or enforce
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