Senior Consultant, Genesys Cloud CX

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital is a leading global systems integrator focused on customer experience (CX) technology and transformation. We partner with clients to design, build, and optimize contact center solutions using platforms such as Genesys Cloud CX, combining deep technical expertise with strong business and delivery discipline. We consult with our clients to understand their business outcomes and recommend Genesys Cloud solutions to meet those needs.

The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and support analysts, has been awarded Genesys’ Partner of the Year award 15 times, holds over 400 certifications, and possesses the expertise and relationships to seamlessly integrate the Gene...