Senior Consultant, Process Improvement Cainta, Calabarzon

Your potential has a place here with TTEC’s award-winning employment experience. As a Senior Consultant, Process Improvement working hybrid in Cainta, Rizal, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

What You’ll be Doing

You will work with senior leaders to identify, prioritize, and execute initiatives that drive measurable outcomes in quality, cost, speed, customer experience, and employee engagement. You will integrate Lean Six Sigma (LSS) methods with Agile and Lean Portfolio Management practices—helping teams remove waste, improve flow, reduce variation, and scale continuous improvement across value streams.

You’ll report to the Executive Director, Workforce Management.

During a Typical Day, You’ll

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