Senior Consultant

Overview

Job Description

Infosys is hiring for Application & Production Support.

Responsibilities

• Application & Production Support (L2/L3)
• Incident, Problem & Change Management
• Root Cause Analysis & Troubleshooting
• User Access Management & Security Controls
• System Monitoring & Performance Optimization
• Documentation, Knowledge Base & Training
• SQL Queries, Data Validation & Reporting
• Tools: ServiceNow, JIRA, Azure DevOps, MS 365

The position entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email or face to face.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution.
• At least 4 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are...