Senior Contact Center Analyst

Position Description:

CGI – Payroll Services Centre (PSC)** offers all-in-one cloud-based solutions that simplify payroll and human capital management. We take pride in our strong client relationships, reflected in our high customer satisfaction rate.

Every day, our members help hundreds of clients process payroll for their employees across various industries. In this role, you will contribute to the success of local businesses as part of a dynamic team of over 700 professionals and 62,000 clients!

We’re ready for you:

• A work environment recognized as one of the best in Canada (Great Place to Work certified)
• Employee assistance program, health and wellness programs, comprehensive insurance coverage, and financial support for job‑related studies
• Career development supported by a professional development plan
• Access to a stock purchase plan and profit‑sharing from day one
• Benefits tailored to your nee...