Senior Contact Centre Specialist

Singtel

Full-time Macquarie Park, New South Wales Information and Record Clerks

Posted:

June 07, 2026

Location:

Macquarie Park, New South Wales, Australia

Job Description

Business Unit: Enterprise and Business | EB Delivery 

Reporting to: Senior Director Client Delivery, Key Accounts 

Location: Macquarie Park 

Talent Acquisition Partner: Katie Stevens

Application Closing Date: Monday 29 June 

Only applicants with full Australian Citizenship can be considered for this role, due to security requirements. 

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. 

Join Optus as a Senior Contact Centre Specialist, where you’ll deliver advanced technical support and managed services across Cloud Contact Centre platforms for a large govenment agency You’ll own highly complex escalations, drive incident and change processes, mentor other team members, and act as a technical SME across key c...

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Job Overview

Job Type: Full-time

Location: Macquarie Park, Australia

Posted: June 07, 2026

Deadline: July 17, 2026