Senior Credit and Debit Card Systems Support at Ecobank

JOB PURPOSE

The role is responsible for ensuring proper configuration, maintenance, and support of card systems and all issuing products (Credit/Debit cards) as well as related Ecobank card products across the Group.

JOB CONTEXT

Control Assurance

• Ensure system access is safeguarded and passwords are updated in line with policy.

• Continuously review system exceptions and resolve them promptly.

Compliance

• Adhere to all Ecobank Group policies and procedures.

• Submit weekly reports to the Unit Head, Payment Systems.

• Report on time for all assigned shifts.

Operational Risk

• Respond to control self-assessment questions and identify control gaps.

• Ensure compliance with PCI-DSS standards, regulatory requirements, and mandates.

Human Resources

• Maintain team backup and continuity during vacations or absences.