Senior Credits & Collections Analyst 

See yourself at Twilio
Join the team as Twilio’s next Senior Credit & Collection Analyst.
About the job
Twilio is growing rapidly and seeking a Senior Credit and Collection Analyst to join our Accounting team in Mexico. The role will work within the entire Order to Cash cycle and focus on day- to-day duties including collections, accounting, customer account reconciliation and related bad debt analysis. This position will help support Twilio’s growth efforts globally.
Responsibilities
In this role, you’ll:
Contact clients and discuss their overdue payments.
Contact clients and discuss their overdue payment and negotiate with them
Responding to customer queries.
You will be responsible for achieving monthly cash targets whilst ensuring effective customer satisfaction.
Identify key areas for change or improvement.
Commitment to nurturing and enhancing Twilio's unique culture, with a focus on continuous improvement through the application of you...