Senior Critical Power Systems Engineer (Field & Escalation)

Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance. Socomec North America (NAM) is Socomec’s organization overseeing all operations in North America.

About This Role

The Senior Technical Solutions Engineer, Critical Power Systems provides advanced technical expertise for Socomec’s Critical Power solutions, including UPS systems, static transfer switches, monitoring platforms, and related power electronics. This role ensures high‑level technical support for customers, field technicians, and partners across North America. The TSE leads complex issue resolution, drives escalations with engineering teams, and contributes to product quality improvements and knowledge development across the organization.

Key Responsibilities And Accountabilities

Technical Expertise and Field Support

• Lead Level 3 support activities across the NAM region, includ...