Job Description
Senior CRM
We are seeking a highly motivated and experienced Senior CRM to oversee customer relationship management, upsell services, manage center operations, and lead client-centric projects. The role requires strong communication, problem-solving, and leadership skills to enhance customer experience, increase revenue, and ensure smooth functioning of coworking centers.
Key Responsibilities
-Customer Relationship Management
Build and maintain strong relationships with members and corporate clients.
Handle client onboarding, renewals, escalations, and feedback.
Drive customer satisfaction and retention through proactive engagement.
-Upselling & Revenue Growth
Identify opportunities for upselling and cross-selling coworking products (meeting rooms, virtual offices, additional seats, event spaces).
Achieve revenue growth targets through strategi...
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