Senior CSR: Lead Global Customer Experience & Escalations

National Instruments

Full-time Bayan Lepas, Penang Management & Operations

Posted:

February 24, 2026

Location:

Bayan Lepas, Penang, Malaysia

Job Description

                    A leading engineering solutions provider is seeking a Senior Customer Service Representative in Penang, Malaysia. The role involves managing customer orders, resolving queries, and leading projects to enhance customer experience. Candidates should have a Bachelor's degree or relevant experience and fluency in English. A strong customer service attitude and problem-solving skills are critical. This position offers a flexible work schedule and is integral in driving business success within the company.
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Job Overview

Job Type: Full-time

Location: Bayan Lepas, Malaysia

Posted: February 24, 2026

Deadline: April 05, 2026