Senior Customer Advocate — Remote SaaS Support

A global B-Corp is looking for a Senior Customer Advocate to enhance customer experience through efficient handling of inquiries, issues, and account changes. The ideal candidate will have strong communication skills, at least 3 years of experience in customer service, and a collaborative mindset. This role is based in Mérida, Yucatán, Mexico and offers competitive benefits, including private health insurance and opportunities for growth.
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