Senior Customer Experience Associate - Cambridge Business Banking Centre (30 hours/weekly)

Title: Senior Customer Experience Associate - Cambridge Business Banking Centre (30 hours/weekly)

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Act as a lobby leader; ensuring customers are appropriately triaged and/or assisted
• Contribute to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre...