Senior Customer Experience & Operations Leader (Hybrid)

A global technology leader in Peru is looking for a leader in customer operations to oversee service delivery while enhancing customer satisfaction. You will manage inquiries and escalations, lead cross-functional teams, and promote continuous improvement initiatives. The ideal candidate has extensive experience in customer operations, strong leadership skills, and the ability to communicate fluently in English, with additional languages like French or German considered a plus. The position offers a hybrid work model.
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