Senior Customer Sales & Support Center (CSSC) Front Line Representative, Domestic Building Services

Senior Customer Sales & Support Center (CSSC) Front Line Representative, Domestic Building Services



Job Description



**Senior Customer Sales & Support Center (CSSC) Front Line Representative, Domestic Building Services (DBS)**



Primary Location: Shah Alam Selangor, Malaysia



As a Senior Customer Sales & Support Center (CSSC) Front Line Representative, you will apply broad and in-depth technical and business knowledge, using independent judgment to deliver high‑quality customer service. This includes providing first-level technical support and preparing quotations, while more complex requests are escalated to the back-office team.



This role can be based either in our Shah Alam office in Selangor, MY and will report to the Head of Customer Sales & Support Center (CSSC) for Domestic Building Services (DBS) – APAC & China.



**Your Main Responsibilities:**



+ Handl...