Senior Customer Service Agent – Pharma (Coldstore)

Maersk
Full-time Rotterdam, South Holland Information and Record Clerks
Posted:
February 19, 2026
Location:
Rotterdam, South Holland, Netherlands

Job Description

TheCustomer Service Agent –Pharma(Coldstore)is responsible for managing daily customer service activities related to the handling and storage ofpharmaceutical products within our temperature‑controlled Coldstore environment. You act as a central point of contact for both internal teams and externalpharmaclients/shippers, ensuring timely and accurate communication while safeguarding GDP (Good Distribution Practice) compliance and product integrity.

At Maersk, you will join a diverse, international organization working toward our ambition of becomingThe Global Integrator of Container Logistics. From day one, you will experience our dynamic culture and commitment to continuous learning, digital innovation, and customer‑centric solutions.

This position is based at our state‑of‑the‑art Coldstore facility at Maasvlakte.

We Offer

  • A key role within a specialized, highly regulatedpharmacold‑chainlogistics operation.
  • A diverse and motivate...
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    Job Overview

    Job Type: Full-time
    Location: Rotterdam, Netherlands
    Posted: February 19, 2026
    Deadline: March 31, 2026