Senior Customer Service Coordinator, DACH & RoW

Senior Customer Service Coordinator, DACH & RoW page is loaded## Senior Customer Service Coordinator, DACH & RoWlocations: Bern: Martinsriedtime type: Full timeposted on: Posted Todayjob requisition id: JR **Senior Customer Service Coordinator (m/f/d)****Location:** Bern, Switzerland, or Martinsried, Germany **Employment Type:** Full-timeWe are looking for an experienced and highly driven Senior Customer Service Coordinator to join our team. In this role, you will play a critical part in ensuring operational excellence across our Order-to-Cash (O2C) processes while delivering a best-in-class customer experience in a highly regulated environment.You will act as a key escalation point for complex service issues, while also contributing hands-on operational support and driving continuous improvement initiatives across functions.**Your responsibilities**As our new Senior Customer Service Coordinator, you will:* Champion a customer-centric mindset, shaping future ways of working ...