Senior Customer Service Delivery Manager

**Company Description**QAD helps manufacturers make more products for less while significantly improving the employee experience.While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology, -not the people.At QAD, we are all about the people.We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes.We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 22% in 90 days.Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output.Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience.With over **** customers, **** plants and 325,000 users, Redzone is changing the way...