Senior Customer Service Operations Manager (DTC Wellness / E-commerce) - A314

Pearl
Full time São Paulo, State of São Paulo Operations Specialties Managers
Posted:
March 03, 2026
Location:
São Paulo, State of São Paulo, Brazil

Job Description

Industry

Customer Service and Client Relations

Work Arrangement

Remote (with time zone overlap)

Job Type

Full-time

Work Schedule

Full-time, with overlap with US working hours

Locations:

Anywhere Remote (PH, LATAM, EMEA)

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: