Senior Customer Service & Order Excellence Specialist

A global technology leader in Singapore is seeking a Customer Service Officer to act as the primary contact between customers and the company. This role involves processing customer orders, providing updates on shipment statuses, and addressing feedback or complaints. Ideal candidates will have a Diploma or Degree in Business Administration, Engineering, or Communications, with at least 5 years of relevant customer service experience. Proficiency in SAP and Microsoft Office is desired, along with strong communication skills.
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