Senior Customer Service Specialist – Export & Maritime Logistics

Job Summary Looking for a role that challenges you while making an impact on products people use every day? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Food Ingredients: Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers. The role is based in Polanco, Mexico (hybrid role). Be part of a collaborative, dynamic, and results-oriented team where together we can achieve excellence and make a real impact. Your potential is our inspiration. Where You’ll Make a Difference Manage end-to-end Order to Cash processes for complex B2B customer orders (domestic and export) Handle export operations with a focus on maritime logistics, including booking coordination and shipment follow-up Ensure accurate order entry, tracking, and invoicing activities in SAP (Sales and Distribution module) ...