Senior Customer Success Manager

At , we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government.We're looking for our next rock star Senior Customer Success Manager (CSM) based in Melbourne where you'll be responsible for driving customer outcomes and long-term value by acting as the strategic partner between the customer and Objective. Reporting to the VP of Customer Success, you'll be a key member to balance customer advocacy with commercial outcomes, strengthen relationships across all organisational levels, and guide customers through adoption, expansion and long-term retention. Please note this position is based in Melbourne and will require the successful candidate to reside here. If you are interested, we encourage you to apply immediately and become part of our team!

A day in the role:

Improvi...