Senior Customer Success Manager

Company Description ContraVault AI is transforming how organizations manage end-to-end tender and RFP analysis through an AI-powered platform. The solution streamlines each stage of the tender lifecycle, from intelligent review and risk analysis to synopsis generation, contradiction detection, and strategic bid decisions. Built for the complexities of tender and RFP management, it uses advanced contextual AI to extract and interpret critical information from both scanned and digital PDFs. Teams rely on ContraVault AI to uncover hidden risks, navigate non-standard clauses, verify compliance, and conduct real-time Go/No-Go assessments. By enabling faster, more accurate analysis, the platform helps customers reduce errors, bid smarter, and operate with greater confidence.

Role Description This is a full-time, on-site Senior Customer Success Manager role based in Bengaluru. The Senior Customer Success Manager will own a portfolio of strategic cust...