Senior Customer Success Manager

At Neurality AI, we're reimagining how healthcare practices operate—starting with the way they engage and retain patients. Our intelligent conversational AI platform automates administrative workflows and optimizes patient communication, helping specialty healthcare providers run smarter, leaner, and more human‑centric operations.

We’re early‑stage, growing fast, and driven by a mission to remove friction from the healthcare experience—for both providers and patients. Our clients include dental, ENT, optometry, and other specialty practices that are hungry for modern tools and better patient outcomes.

The Opportunity

We're looking for a Senior Manager of Customer Success who can turn early product adoption into lasting, scalable impact. You’ll be responsible for building and leading our customer success function from the ground up—crafting playbooks, scaling relationships, and ensuring every customer becomes an advocate.

This role is ideal for so...