Senior Customer Success Manager — CX Growth

Genesys- in Bogotá is seeking a Sr. Customer Success Manager to drive customer success for strategic clients. You'll manage important accounts and advocate for customer needs, ensuring they achieve their CX vision.

The ideal candidate will have over 10 years of experience in technology roles, especially in banking or Telcos. Strong communication and relationship-building skills are essential. This full-time position includes opportunities for growth and development.