Senior Customer Success Manager

Senior Customer Success Manager EMEA

Enterprise SaaS

Customer Data Platform & eCommerc

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Locatio n: London (On-site 4 days a wee

k)Typ e: Full-ti

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This platform underpins some of the most advanced customer engagement strategies globally, trusted by leading enterprise brands such as Airbnb, Spotify, NBCUniversal, JetBlue, Marks & Spencer, and ASOS. Operating at significant scale, it processes billions of transactions each year and enables real-time interactions for hundreds of millions of consumers. Backed by a global organisation of 700+ employees across North America, EMEA, and APAC, the business combines the pace of a high-growth scale-up with the backing and infrastructure of a well-established international company. Deeply embedded within clients’ technology stacks, it acts as a mission-critical layer for managing and activating customer ...