Job Description
*hiring on behalf of our client
Title:
Senior Customer Support Engineer
Time:
Full-Time (9:00 AM – 6:00 PM EST, every other Saturday 10:00 AM – 3:00 PM EST)
Location:
Remote
Compensation:
$48,000/y USD
The Company
Our client is a leader in automotive technology, providing premium aftermarket solutions that enhance and modernize in-vehicle infotainment systems. They serve both DIY customers and professional automotive shops across North America and Europe.
Role Overview
The
Senior Customer Support Engineer
is a fully remote role responsible for delivering advanced technical support to customers using aftermarket automotive infotainment systems. You will manage complex inbound phone calls and email tickets related to hardware, software, and installation challenges.
Key Responsibilities
- Provide advanced technical support via phone and email for hardware and software-related...
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