Job Description
Location: Middleton Stoney, United Kingdom
Compensation: Competitive
Department: Commercial
Reporting to the Global Customer Support Manager, the (Senior) Customer Support Engineer is responsible for delivering technical support, guidance and training to prospects, customers, integrators and channel partners within their designated territory. This includes product selection support, resolution of complex customer issues, creation of support documentation, demonstration of OXTS products, collaboration on product integration projects, and identification of opportunities for product and service enhancements. The role is pivotal in building and nurturing strong customer relationships, advocating for customer needs and ensuring customers derive maximum value from OXTS products.
We’re recruiting for 2 vacancies at either Engineer or Senior Engineer level.
Key Responsibilities
- Provide technical support and t...
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