Senior Customer Support Manager - Payments / Financial Services / Crypto

• This is a fully remote role

About us

Paymonade delivers cutting-edge payment technology solutions worldwide, spanning 108 countries and territories. Supporting 38 fiat currencies, hundreds of payment methods, and a wide range of cryptocurrencies, our bespoke B2B technology equips you with intuitive tools for global internet payments. We offer effective crypto onramps and aiming to ensure a good user experience crucial for business scalability and profit maximization.

Role Overview

As a Senior Customer Support Manager, you will ensure the highest quality of service possible through providing excellent solutions for customer’s inquiries/incidents, assigning work to the team and setting priorities to ensure efficiency and productivity while serving our customers in a professional and positive manner.

Responsibilities:

• Manage the day to day operation within your a...