Senior Customer Support Specialist

Lyons Magnus leads the food industry with creativity and innovation, crafting top-quality products across all manufacturing phases, from raw materials to marketing. With over 2000 diverse items for industrial ingredient and food service sectors, Lyons caters to leading restaurant chains nationally and internationally.

At Lyons, our diverse and talented staff is the heart of our organization. We foster a thriving work environment where employees are engaged in shaping both the company's and their own future.

The Sr. Customer Support Specialist is a senior-level, customer-facing professional responsible for managing high-value customer relationships, leading complex issue resolution, and driving cross-functional alignment to deliver exceptional service outcomes. This role serves as a strategic partner to Sales, Operations, and Supply Chain, owning the end-to-end customer experience for assigned accounts while identifying opportunities ...