Senior CX Advocate — Global Impact

Boldrimpact
Full-time Mexico, Mexico Other-General
Posted:
February 20, 2026
Location:
Mexico, Mexico, Mexico

Job Description

A dynamic global company in Mérida is seeking a Senior Customer Advocate to provide world-class customer service across multiple support channels. You will handle complex customer inquiries and work towards process improvements while contributing to maintaining high customer satisfaction. The ideal candidate has a Bachelor's degree and 2-3 years of experience in customer support, with a passion for helping others and aligning with the company's core values of curiosity, dynamism, and authenticity. Join us to make a bold impact!
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Job Overview

Job Type: Full-time
Location: Mexico, Mexico
Posted: February 20, 2026
Deadline: April 01, 2026