Senior Design Specialist - SMS, MMS, Voicemail

Overview

Our Mobile Edge and Messaging team is dedicated to keeping TELUS's critical communication services running reliably across the country. We manage three key technical verticals—Mobile Edge (security & media optimization), and messaging—each playing a vital role in network performance and customer experience.

We're seeking a Senior Design Specialist to join the Messaging vertical, where you will ensure end‑to‑end service reliability for SMS, MMS, voicemail and anti‑spam services that millions of Canadians depend on every day. In this role you will work on modernizing our infrastructure through containerisation and virtualization migration, respond to critical incidents and troubleshoot complex platform issues, and build automation and monitoring solutions to prevent problems before they impact customers.

Responsibilities

• Provide development and operational support and lifecycle management for SMS, MMS and Voicemail platforms
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