Senior Deskside Technician

Job Details

Senior Deskside Technician
Job Description Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.In this position, you will have primary responsibility on the South Europe Cluster (Italy, Spain, Turkey and Portugal in the future) with Milan, Italy, as main location. This position requires full time onsite presence and support of retail sites and corporate sites. You will be working in coordination with EMEA IT team for the day to day prioritization, escalations and potential contribution to project work to a lower degree. Job Responsibilities

Troubleshooting and repairing hardware issues, providing proximity support for specialized systems within the ...