Senior Desktop Support Engineer

Our client is a leading international organization operating within a fast‑paced, business‑critical environment where technology availability and user experience are key success factors. To strengthen its End User Computing (EUC) team, the company is seeking a highly skilled Senior Desktop Support Engineer to provide premium user support, maintain workplace technologies, and contribute to continuous improvement and automation initiatives.

Key Responsibilities

End User Support

• Provide day‑to‑day desktop support for users located in Geneva and remote offices.
• Troubleshoot and resolve hardware, software, networking, mobility, and telephony issues.
• Install, configure, maintain, and support Windows and macOS workstations.
• Support Microsoft 365 applications and business‑critical enterprise applications.
• Manage and maintain end‑user devices including laptops, desktops, mobile phones, printers, scanners, and periph...