Senior Developer/Analyst (ServiceNow)

Implement core configuration user stories with minimal guidance.

User stories could cover service catalog, catalog items/record producers, knowledge bases/knowledge articles, notifications, assignment rules using advanced work assignment, and Service Level Agreement (SLA) configurations and workflows.

Experience delivering projects for implementing Workspaces and Now Assist

Participate in and/or lead design workshops, development, testing and deployment activities

Lead the design and implementation of ServiceNow modules, including ITSM, CSM and Custom Applications.

Ability to build ServiceNow Reports, dashboards and homepages

Ability to set up data security via control rules, domain separation

Implement integrations utilizing Integration Hub and relevant Spokes.

Good hands-on knowledge and experience with any one or more are...