Senior Director, Customer Success (Hybrid, AUSTRALIA)

First Advantage
Full-time Australia, New South Wales Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted:
March 02, 2026
Location:
Australia, New South Wales, Australia

Job Description

Senior Director, Customer Success Drive Value.


Shape Strategy.


Lead Transformation.


We’re looking for a bold, visionary Senior Director of Customer Success to lead our AUNZ region—an influential executive role that owns the entire post‑sales lifecycle for our most complex, high‑value enterprise customers.


If you’re passionate about delivering measurable value, inspiring high‑performing teams, and driving retention and expansion at scale, this is your opportunity to accelerate impact across one of our most strategic markets.


Why This Role Matters As the Senior Director of Customer Success, you will lead a powerhouse team responsible for delivering value realization , operational excellence , and sustainable revenue growth .


You will partner closely with Sales, Product, Operations, Customer Care, and Marketing to deliver exceptional outcomes tied directly to finance‑centric priorities...

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Job Overview

Job Type: Full-time
Location: Australia, Australia
Posted: March 02, 2026
Deadline: April 11, 2026