Senior Director, End User Support

The mission (https://www.nytco.com/company/mission-and-values/) of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.





The Senior Director, End User Support is responsible for leading a global organization that delivers best-in-class technology support and services to New York Times employees and contractors. This role oversees all aspects of end user support, including help desk, technical support, executive support, and related service delivery functions, with a strong focus on IT service management,...