Senior Documentation Lead

HIRING FOR OUR CLIENT, RECRUITMENT MANAGED BY EPG.

Our client is modernizing Sales, Marketing, and BDR Operations documentation and preparing for an upcoming Salesforce CRM migration. We are seeking a Senior Technical Writer / Documentation Lead to drive documentation standards, lead content development, and ensure high-quality, accurate documentation delivery.

Key Responsibilities

• Define documentation standards, templates, and governance
• Lead and review work of 2–3 technical writers
• Gather requirements and conduct SME interviews
• Develop and update process documentation for Sales, Marketing, and CRM workflows
• Support documentation updates related to Salesforce migration
• Manage reviews, version control, and publication readiness

Requirements

• 5+ years of experience in technical writing or process documentation
• Experience leading documentation projects or teams
• Strong ...