Senior Engagement Manager

What do we do?

We empower governments to deliver exceptional citizen experiences.

Reporting to the Director of Professional Services, the Senior Engagement Manager is a senior individual contributor within our Professional Services function. As a Senior Engagement Manager, you will be the cornerstone of ensuring that our clients not only receive what they invest in but that their delivery experience is extraordinary. This includes but is not limited to being timely, within budget, and meeting/exceeding customer satisfaction to ensure end-to-end success.

Are you a visionary professional services leader passionate about owning the customer journey? Do you excel in coordinating complex, multi-departmental operations to deliver exceptional customer experiences? Are you the one who not only solves immediate problems but also innovates to prevent future challenges? Consider this: When confronted with an issue, do you see it as an obstacle o...