Senior Engineer, CRM Support (Pitcher)

Principal, Platform Owner (Pitcher) page is loaded## Principal, Platform Owner (Pitcher)remote type: Not applicablelocations: Ciudad de Mexico, Mexicotime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 20, 2026 (29 days left to apply)job requisition id: R- **Senior Engineer, Pitcher Platform Support***Mexico City, Hybrid*This role is part of Alcon's Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly.The Senior Engineer, Pitcher Platform Support is responsible for providing advanced technical and functional support for the Pitcher platform, ensuring seamless operation for high-impact business users across commercial teams.This role sits at the intersection of application support, sales enablement, and system integration, supporting critical user workflows, troubleshooting complex issues, and collaborating with IT and business stakeh...