Senior Engineer, Technical Service

To conduct installation, commissioning, basic operation training, preventive maintenance services and instrument repair jobs on analytical products sold by DKSH to customers.

Job Responsibilities

• Installing and commissioning on all products under Scientific Instrumentation.
• Perform yearly/half yearly maintenance services after installation.
• Troubleshooting and repairing instruments under Scientific Instrumentation.
• Ensure customers satisfaction with minimum customer complaints.
• Increase service contract volume and spare parts sales.
• Perform warranty claims on faulty spare parts and maintain service spare parts inventory level.

Job Requirements

• Bachelor’s degree in Electronics and/or Electrical Engineering or equivalent.
• Minimum three to five years’ experience in a similar role.
• Technical knowledge in analytical instruments.
• Functional knowledge a...