Senior Engineer, Technical Service

Job Summary

To conduct installation, commissioning, basic operation training, preventive maintenance services and instrument repair jobs on analytical products sold by DKSH to customers.

Job Responsibilities

• Installing and commissioning on all products under Scientific Instrumentation.

• Perform yearly/ half yearly maintenance services after installation.

• Troubleshooting and repairing instruments under Scientific Instrumentation.

• Ensure customers satisfaction with minimum customer complaints.

• Increase service contract volume and spare parts sales.

• Perform warranty claims on faulty spare parts and maintain service spare parts inventory level.

Job Requirements

• Bachelor's degree in Electronics and/or Electrical Engineering or equivalent.

• Minimum three to five years' experience in a similar role.

• Technical knowledge in analytical instruments.