Senior Enterprise Customer Success Manager
AutodeskJob Description
Position Overview
We are hiring a Senior Enterprise Customer Success Manager (ECSM) to lead post-sale success for Autodesk’s largest Enterprise customers in Korea.
The ECSM is a senior, customer-facing leader responsible for driving business outcomes through adoption, acting as a trusted advisor to executive stakeholders, and orchestrating internal Autodesk teams to deliver long-term value.
This role plays a critical part in Autodesk’s Enterprise success in Korea, supporting some of the country’s largest organizations as they modernize workflows and realize value from Autodesk platforms.
Responsibilities
Manage post-sale success for a portfolio of Enterprise/EBA customers, serving as the primary strategic point of contact
Build trusted relationships with executive, business, and technical stakeholders in complex, multi-layered organizations
Collaborates with internal experts to translate customer b...
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