Senior Executive, Admin

Overview

We are seeking a highly organised and proactive Senior Executive, Admin to join the dynamic team at Mewah Group. This full‑time role is based in our Pulau Indah, Selangor office and supports the smooth running of our operations.

Responsibilities

• Manages the day‑to‑day admin operations to ensure consistently high operating standards in every area.
• Implements operating procedures and service standards, and monitors the department's adherence to these performance requirements.
• Assists visitors with company‑related enquiries and coordinates travel arrangements for staff.
• Supports service excellence and continuous improvement, taking on service recovery for escalated customer concerns and feedback.
• Initiates improvement, innovation, and sustainability initiatives for administration operations and service quality.
• Provides coaching to staff and workers, managing their development and performanc...